Terms & Conditions
The plain-English rules for shopping with us.
Last updated: October 15, 2026
1. Who we are
InkyToners ("we", "us") is operated by CVR Computer Supplies Inc. By using this site or placing an order you agree to these terms. If you're ordering on behalf of a business, you confirm you're authorized to bind that business.
2. Orders & acceptance
An order is an offer to purchase. We accept it when we confirm shipment. We may cancel or limit quantities on any order — for example on suspected fraud, resale abuse, or pricing errors — and will refund anything already paid for cancelled items.
3. Pricing & errors
Prices are in U.S. dollars and can change without notice. Taxes and any shipping charges are shown at checkout. If a product is listed at an obviously incorrect price due to a typographical or data error, we may cancel affected orders and refund you in full.
4. Promotions & promo codes
Promo codes (including WELCOME10) are one use per customer unless stated otherwise, apply only to eligible items, can't be combined with other codes, apply before taxes and shipping, and can be modified or withdrawn at any time.
5. Shipping & risk of loss
Delivery estimates are not guarantees: in-stock items usually ship within 1–2 business days, special-order items in the number of business days shown on their product page, and most orders arrive in 2–5 business days after shipping. Risk of loss passes to you on delivery. See Shipping & Returns for full details.
6. Returns & compatibility guarantee
Unopened items may be returned within 30 days, except items marked "Non-returnable" on their product page. Change-of-mind returns, including items ordered by mistake, carry a 20% restocking fee deducted from the refund; there is no fee for items that arrive damaged, defective or not as ordered. Compatible cartridges carry our compatibility guarantee: if a cartridge doesn't work in a printer we list it for, we provide a prepaid return label and a replacement or refund. Full policy on the Shipping & Returns page.
7. Compatible products & trademarks
Printer brand names (HP, Brother, Canon, Epson and others) are trademarks of their respective owners, used only to describe compatibility. Compatible cartridges sold by InkyToners are not manufactured or endorsed by those brands. Using compatible supplies does not void a printer warranty under U.S. law (Magnuson-Moss Warranty Act).
8. Accounts
You're responsible for activity under your account and for keeping the email address you sign in with secure — sign-in uses a one-time code sent to that inbox. We may suspend accounts used fraudulently or in violation of these terms. Payments and checkout are processed by Shopify; card details never touch our servers.
9. Acceptable use
Don't scrape the site at abusive rates, misrepresent your identity, interfere with other customers, or use the site for anything unlawful.
10. Disclaimers & liability
The site is provided "as is". To the fullest extent the law allows, our total liability for any claim relating to an order is limited to the amount you paid for the products in that order. Nothing in these terms limits liability that can't be limited by law, or your rights under the guarantees above.
11. Changes & contact
We may update these terms; the version posted here applies to new orders. Questions: support@inkytoners.com or 1-800-967-8775. These terms are governed by the laws of the United States and the state where CVR Computer Supplies Inc is organized.